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Shipping policy

Shipping Policy

At Boreddept, we aim to get your order to you as quickly and safely as possible.


Processing Times

  • All orders are processed within 1–3 business days

  • Orders are not processed on weekends or public holidays

  • During high-demand periods (e.g. sales or product drops), processing times may be slightly longer


Shipping Rates & Delivery Times

Australia (Domestic Shipping):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location.

International Shipping:

  • Delivery times vary between 7–21 business days depending on the destination

  • Shipping costs are calculated at checkout


Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.


Delays

While we do our best to meet delivery timeframes, delays may occur due to:

  • Postal carrier issues

  • Customs processing (for international orders)

  • High shipping volumes

We are not responsible for delays once your order has been dispatched.


Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

  • If an order is returned to us, additional shipping fees may apply to resend it


Lost or Stolen Packages

Boreddept is not responsible for lost or stolen packages once marked as delivered.

If you believe your package is lost:

  • Contact the shipping carrier directly

  • Reach out to us at [your email address], and we’ll do our best to assist


Customs, Duties & Taxes (International Orders)

  • International customers may be required to pay customs duties or import taxes

  • These charges are the responsibility of the customer and are not included in the item price or shipping cost


Contact Us

If you have any questions about your order or shipping, please contact us at:
Boreddeptclo@gmail.com

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